Shipping and Returns

Shipping of your package

Packages are generally dispatched the same day we receive your payment. For all orders placed before 14:00, packages are shipped before 15:00 and usually arrive the next day. Packages are dispatched via Swiss Post with tracking and drop-off without signature. For parcels under 250 grams and 5 centimeters thick there is no tracking number, as they are considered as letters.

Shipping costs include preparation and packaging costs as well as postage costs. Postage is free for all orders over 50 CHF. We recommend that you combine all your items into one order. We can group two orders placed separately, but the shipping costs apply to both of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are sized appropriately and your items are properly protected.